Terms and Conditions – 939 Game Pakistan Betting Platform

1. Acceptance of Terms

These Terms and Conditions ("Terms") form a binding legal agreement between you ("the player," "you," "your") and 939 game ("the platform," "we," "us," "our") governing your use of the website at 939game.pro and the associated mobile application. By accessing the platform, registering an account, making a deposit, or placing any bet or wager, you are confirming full acceptance of these Terms.

These Terms should be read alongside our Privacy Policy and Responsible Gaming page, both of which form part of the overall agreement between you and 939 game. Where a specific promotion or bonus has its own terms, those will be stated on the Promotions page and will apply in addition to these general Terms.

2. Eligibility & Account Registration

To open and maintain an account on 939 game, you must meet all of the following requirements at all times:

• You must be at least 18 years of age. 939 game does not permit minors to register or use the platform under any circumstances.
• You must be registering for yourself as an individual — corporate accounts, group accounts, or accounts held on behalf of another person are not permitted.
• You must provide accurate, complete, and current personal details during registration. Providing false information is a violation of these Terms and may result in immediate account closure and forfeiture of any balance.
• You may only hold one account on 939 game. Duplicate accounts are not allowed. If you have lost access to a previous account, contact our support team rather than opening a new one.
• You must not be a current employee, contractor, or immediate family member of any employee of 939 game or its technology and payments partners.

939 game reserves the right to request identity verification documents at any point — including during registration, before processing a withdrawal, or as part of a routine account review. Verification may include a copy of your national identity card (CNIC), a recent utility bill or bank statement as proof of address, and confirmation of your payment method. Failure to provide requested documents within a reasonable timeframe may result in suspension of withdrawal access until verification is complete.

3. Account Rules & Security

You are fully responsible for maintaining the security of your login credentials — your username, password, and any two-factor authentication method linked to your account. 939 game will never ask for your password via live chat, email, or any other channel. Do not share your login details with anyone.

If you believe your account has been accessed without your authorisation, you must notify 939 game support immediately. We will take appropriate steps to secure the account, but we are not liable for losses that occurred prior to your notification if they resulted from your failure to keep your credentials secure.

• All account activity — bets placed, deposits made, bonuses claimed — under your credentials is considered authorised by you unless you report a security breach promptly.
• Account sharing is not permitted. Each account is for the exclusive use of the registered account holder.
• You must not use automated tools, bots, scripts, or any software designed to gain an unfair advantage in betting, game outcomes, or bonus acquisition.
• Accounts showing signs of multi-accounting, bonus abuse, or coordinated play across multiple accounts may be suspended pending investigation.

4. Deposits & Payments

939 game processes all deposits and account balances in Pakistani Rupees (PKR). Supported deposit methods include JazzCash, Easypaisa, Raast, Bank Transfer, Visa/Mastercard debit and credit cards, and approved mobile wallets. Minimum deposit amounts vary by method and are displayed on the deposit page within your account.

All deposits must come from a payment method held in your own name. Deposits from third-party accounts — including another person's JazzCash or Easypaisa account — are not permitted. If a third-party deposit is identified, the amount may be held pending investigation and the deposit reversed to the originating account.

• Deposits made by JazzCash and Easypaisa are typically credited to your account balance instantly or within a few minutes.
• Bank transfer deposits may take one to two business days to clear depending on your bank's processing times.
• 939 game does not apply any fees on deposits from our side, though your payment provider may apply its own charges.
• You are responsible for ensuring your deposit details are entered correctly. 939 game cannot be held responsible for deposits sent to incorrect account numbers or references.

5. Withdrawals

You may request a withdrawal of your available real-money balance at any time, subject to identity verification requirements being met and no active investigations pending on your account. Withdrawals are processed in PKR to the same payment method used for your most recent deposit wherever possible.

• JazzCash and Easypaisa withdrawals typically complete within one hour during standard operating hours.
• Raast and bank transfer withdrawals typically take one to two business days.
• Card withdrawals may take two to three business days depending on your card issuer.
• 939 game reserves the right to process withdrawals in tranches if the requested amount exceeds standard single-transaction limits for the chosen method.
• Withdrawals require the account to have completed identity verification. If your account is unverified, you will be prompted to submit documents before the withdrawal is processed.
• Bonus funds that have not met their wagering requirements are not eligible for withdrawal. Only the real-money portion of your balance that has satisfied all applicable wagering conditions can be withdrawn.

If we identify any unusual activity, potential breach of these Terms, or an ongoing investigation at the time of a withdrawal request, we may place a temporary hold on the payout. We will communicate the reason and expected resolution timeframe to you through your registered contact details.

6. Bonuses & Promotions

939 game offers a range of bonuses and promotions to registered players, including welcome bonuses, reload bonuses, free bets, free spins, and VIP cashback. Each promotion has its own specific terms covering the offer amount, wagering requirements, eligible games or markets, minimum qualifying deposit, and expiry period. These details are always published in full on the Promotions page.

• Bonuses must be claimed within the stated claim window and used within the stated usage period. Expired bonus funds are forfeited automatically.
• Each player is entitled to claim a welcome bonus once, on their first qualifying deposit. Attempting to claim it multiple times through duplicate accounts constitutes bonus abuse.
• Wagering requirements must be completed before bonus-derived winnings can be withdrawn. The wagering contribution rate varies by game type — sports bets, live casino, slots, and bingo may contribute at different percentages.
• 939 game reserves the right to modify, suspend, or withdraw any promotion at any time, with reasonable advance notice where possible.
• If we identify that a bonus has been claimed in bad faith — including through the use of multiple accounts, coordinated play, or deliberately low-risk hedged betting patterns — we reserve the right to void the bonus and any associated winnings.

Free bets awarded as part of a promotion are non-withdrawable — only winnings generated from a free bet are credited as real money, subject to any stated wagering requirements. Free spins winnings are credited as bonus funds unless stated otherwise in the specific promotion terms.

7. Sports Betting Rules

The 939 game sports betting product covers cricket, football, tennis, esports, and other markets. Pakistan Super League (PSL) fixtures, T20 internationals, and major ICC tournaments receive dedicated coverage with enhanced markets and match-day promotions. The following rules apply to all sports bets placed on the platform.

• All bets are final once confirmed. You cannot cancel or amend a bet after it has been accepted by the system.
• Minimum and maximum stake limits apply per bet and per market, and are displayed on the bet slip before confirmation.
• In the event of a match being abandoned, postponed, or voided by the relevant sporting authority, bets will be settled according to our sport-specific rules published in the sports betting help section of the platform.
• Live in-play betting markets may be suspended at any time — for example, during a wicket falling in a cricket match or a VAR review in football. Bets that have been accepted before a suspension are valid. Bets submitted during a suspension will not be processed.
• 939 game reserves the right to void any bet placed on a market where a technical error affected the odds. Affected players will be notified and their stakes returned.
• Arbitrage betting — placing bets across multiple platforms or markets to guarantee a profit regardless of outcome — is prohibited and may result in account restrictions.
• Maximum payout limits per bet and per event apply and are displayed in the platform's betting rules section.

For cricket specifically, our markets cover match winner, series winner, top run scorer, top wicket taker, over/under total runs, and various ball-by-ball in-play markets during live matches. PSL fixtures are given priority listing in the sports lobby throughout the season.

8. Casino & Live Games

939 game's casino products include live dealer tables (Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, Andar Bahar, and live game shows), video slots, jackpot slots, instant-win games, and bingo. All casino games use certified random number generation (RNG) or — in the case of live casino — real physical dealing equipment operated by trained dealers in a monitored studio environment.

• Game results are determined by the outcome of the game itself — 939 game does not influence individual results in any way.
• Players are responsible for understanding the rules of each game before playing. Game rules are accessible directly within each game interface.
• In the event of a disconnection during a live casino game, your bet remains valid. The outcome will be settled based on the recorded game result. If a game is interrupted before a result is determined, stakes are returned.
• Minimum and maximum bet limits on live casino tables vary by table and are displayed within the game lobby before you join.
• Bingo rooms operate on a scheduled basis with posted start times and prize pools. Players must purchase tickets before the draw begins — late entries are not possible once a game has started.

9. VIP Programme

The 939 game VIP programme rewards regular players with tiered benefits including monthly cashback, elevated withdrawal limits, private casino table access, and dedicated account support at higher levels. VIP tier progress is calculated based on real-money wagering activity across all platform products.

• VIP points are awarded on qualifying real-money bets only. Bonus-funded bets may contribute at a reduced rate or not at all, as specified for each tier.
• 939 game reserves the right to adjust VIP tier thresholds, benefits, and point structures. Changes will be communicated to affected players in advance.
• VIP cashback is calculated on net losses over the monthly period and credited as real money with no wagering requirement unless otherwise stated for specific cashback offers.
• Players who show signs of bonus abuse or multi-accounting may be removed from the VIP programme without notice.
• VIP status is personal and non-transferable. It cannot be sold, gifted, or shared between accounts.

Full details of each VIP tier's benefits, point thresholds, and cashback percentages are available on the VIP page.

10. Responsible Gaming

939 game is committed to providing a safe and enjoyable entertainment experience. We provide a range of self-management tools that every registered player can access from their account settings at any time:

• Deposit limits — set a daily, weekly, or monthly cap on how much you deposit.
• Session time reminders — receive a notification after a set period of continuous play.
• Self-exclusion — temporarily or permanently close your account if you feel you need a break.

Gaming should always be treated as entertainment, not as a way to generate income or recover previous losses. Please only ever play with money you are comfortable spending. All products on 939 game are strictly for adults aged 18 and above. For more guidance, visit our Responsible Gaming page.

11. Privacy & Data

939 game collects and processes personal data as described in our Privacy Policy. By registering an account, you consent to the collection and use of your personal information for account management, identity verification, payment processing, customer support, and platform improvement purposes.

We do not sell your personal data to third parties. Your data is handled in accordance with our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully to understand how your information is stored, used, and protected.

12. Account Suspension & Closure

939 game reserves the right to suspend or permanently close any account, with or without prior notice, if we have reasonable grounds to believe that:

• The account holder has breached any part of these Terms.
• The account has been used for fraudulent activity, money laundering, or any other illegal purpose.
• Bonus abuse, multi-accounting, or coordinated exploitation of promotions has occurred.
• The account holder has provided false or misleading information during registration or verification.
• Continuing to operate the account poses a legal, regulatory, or financial risk to the platform.

Where an account is closed due to a breach of Terms, any bonus funds or bonus-derived winnings may be forfeited. Verified real-money balances that were deposited legitimately will be returned to the player's verified payment method following an investigation period, unless they are subject to a legal hold or fraud investigation.

You may request voluntary account closure at any time by contacting our support team via live chat. Any pending bets will be settled normally before closure is finalised.

13. Limitation of Liability

939 game makes every reasonable effort to ensure the platform is available, accurate, and functioning correctly at all times. However, we cannot guarantee uninterrupted access, and we are not liable for losses arising from:

• Temporary platform downtime due to maintenance, technical issues, or third-party infrastructure failures.
• Errors in displayed odds or game information that are corrected before settlement.
• Your failure to maintain the security of your account credentials.
• Delays in deposit or withdrawal processing caused by your bank or payment provider.
• Losses resulting from your own betting and gaming decisions.

To the maximum extent permitted by applicable law, 939 game's total liability to you for any claim arising from your use of the platform is limited to the total amount you have deposited in the 30 days preceding the claim.

14. Changes to These Terms

939 game may update these Terms from time to time to reflect changes in platform features, payment methods, legal requirements, or operational practices. When material changes are made, we will publish the updated Terms on this page with a revised "Last Updated" date and, where appropriate, notify registered players via email or an in-platform notification.

Your continued use of the platform after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not accept the changes, you should stop using the platform and request account closure.

15. Contact & Support

If you have any questions about these Terms and Conditions, or about any aspect of your 939 game account, our support team is available 24 hours a day, seven days a week.

• Live Chat: Available directly within your logged-in account — the fastest way to get a response.
• Email: [email protected] (plain text — not a clickable link)
• FAQ: Visit the FAQ page for answers to the most common account, payment, and bonus questions.

For queries specifically about responsible gaming tools, deposit limits, or self-exclusion, please visit our Responsible Gaming page or raise the matter directly with our support team.